How to make Orders?
To ensure that your order is processed as quickly and efficiently as possible, we kindly ask you to follow our guidelines regarding order placement. This process can be carried out in two ways.
The first option is to send an email with the subject line: ORDER_print_product_name. In the message, please include:
- order specifications,
- required number of prints,
- net price,
- production file,
- sample or request for certified proof (if applicable),
- remarks,
- details for the proforma invoice,
- full name of the ordering person, and any additional information if necessary.
New Clients.. ?
Every new client receives a proforma invoice for payment. However, if this is not your first contact with the printing house but more than 2 months have passed since your last order, you will again receive New Client status. Unfortunately, only companies that place orders regularly – a monthly basis are granted deferred payment terms. In today’s world of constant uncertainty, financial liquidity remains a crucial matter for Papillon Printing House in Kraków.
The second option is to receive an Order Form from one of our employees, containing the full specifications listed above. After receiving the form, it must be stamped with your company seal, signed, and returned as a scan to Papillon Printing House in Kraków. However, if in this case you are also considered a new client, we still require a 100% prepayment of the gross order value.
For particularly large orders and in exceptional circumstances, the prepayment may be reduced to 50% of the gross order value.
If you have any questions regarding order placement, we will be happy to provide additional information via email or phone.
